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Security / Payment Questions |
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- Is shopping online with Radio Warehouse safe?
- How does Radio Warehouse protect my credit card/personal details?
- Your website is asking me to accept a security certificate from "rwaust.com", is this correct?
- Why do Radio Warehouse prefer payment via credit card?
- Can I pay with direct deposit?
1) Is shopping online with Radio Warehouse safe? Absolutely! Radio Warehouse are proud to offer our many customers with industrial strength online encryption, which is provided by GeoTrust. GeoTrust, are a multi-billion dollar world leader in online security. At Radio Warehouse, we consider your privacy and security to be our utmost priority.
2) How does Radio Warehouse protect my credit card/personal details? Every step has been taken to protect your online security. Once your credit card details are sent encrypted to us with industrial strength technology, this means that no unauthorised access to your data can occur.
3) Your website is asking me to accept a security certificate from "rwaust.com", is this correct? Yes, go ahead and feel at ease accepting our security certificate. Normally, you will only access our secure site through at Checkout. There you will be asked to insert your name, address and payment details. This will be encrypted by Geotrust to ensure a secure shopping environment. Look in your internet browser for an address that looks like this: "https://www.rwaust.com"
4) Why do Radio Warehouse prefer payment via credit card? Having an online store cuts out the "middle man" and allows us to pass the savings onto you. A secure VISA, Mastercard or AMEX credit card transaction means speedy service, instant processing and most importantly, a better radio deal for you ...and best of all we DO NOT CHARGE any extra while others may add 2 even 3%! This is the new way for two-way!
5) Can I pay with direct deposit? While we prefer a credit card payment as the fastest way to deliver the products to you, we understand that not everyone may have a credit card. In those circumstances. Please call Radio Warehouse to place your order over the phone and recieve our bank details. Note: Only when payment has been confirmed in our bank account will the products be sent to you. Please allow some additional time for this to occur.
Any other questions? Contact us.
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